Q. What is PVA? A. Polyvinyl alcohol is a water-soluble synthetic polymer. Q. How is the product packaged? A. The PVA material is packaged wet with an anti mildew, mold solution. Q. What should I do when I first use Dry Ideas products? A. It is recommended that the product be rinsed with water before first use. Q. How do I clean my towel, sponge? A. You can either machine wash with liquid detergent (avoid bleach) or hand wash with soap and rinse with water. DO NOT DRY! Q. What should I do if my towel or sponge dries out? A. Simply rinse in water until soft. Q. What should I do if my towel dries out and sticks together? A. Simply rinse in water until soft. Q. Where should I store my towel or sponge? A. Store all Dry Ideas products in its original containers. Q. Why does my towel remain cool to the touch? A. This is one of the special features of the PVA material. Q. Can I make my towel colder? A. Yes, you can rinse in cold water. Q. What if my towel or sponge develops an odor? A. No need for concern…let towel or sponge air dry until completely dry and then rinse in water until soft.